Create Note - Early Access

Resource

https://api.infobip.com/ccaas/1/conversations/{conversationId}/notes

Path Params

Use notes to notify your team on important matter regarding a conversation with a customer. Use this method to create a new note.

Property name	Type	Description
*conversationId	string	Required - Conversations Id to set note to

Body Params

Property name	Type	Description
agentId	string	Agents Id is a creator of note
*content	string	Required - Notes content can be any text up to 1000 characters.

Request Example

JSON

					POST /ccaas/1/conversations/9F1F21C198025CC026956A7E2E9C560F/notes HTTP/1.1
Host: api.infobip.com
Authorization: Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==
Accept: application/json

{
    "agentId":"F66D67327326FCCB027BEAA916B94542",
    "content": "Sample Note content",
}

Response

					{
  "id": "22457B6EE7558AAD2F7D8235696ED4E6",
	"conversationId": "9F1F21C198025CC026956A7E2E9C560F",
  "agentId":"F66D67327326FCCB027BEAA916B94542",
  "content": "Sample Note content",
  "createdAt": "2019-04-11T10:40:38.059+0000",
  "updatedAt": "2019-04-11T10:40:38.059+0000"
}

					{
  "statusCode": "ERROR",
  "message": "Invalid id '9F1F21C198025CC026956A7E2E9C560F' given! No such entity exists."
}

					{
    "statusCode": "ERROR",
    "message": "Required request body is missing or not valid"
}