Create Agent - Early Access

Resource

https://api.infobip.com/ccaas/1/agents

Parameters

Use this method to add a new agent.

Property name	Type	Description
*displayName	string	Required - Agent name to be displayed, 255 characters max.
status	string	Possible agent status (ACTIVE, BUSY,INVISIBLE, AWAY). If not provided, the agent will be set to default INVISIBLE.
role	string	Possible agent role (AGENT, SUPERVISOR). If not provided, the agent will be set to default AGENT.
enabled	boolean	Possible agent status (TRUE, FALSE). if not provided, agent will be set to default TRUE

Request Example

JSON

					POST /ccaas/1/agents HTTP/1.1
Host: api.infobip.com
Authorization: Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==
Accept: application/json

{
    "displayName": "Angus Young",
    "status": "ACTIVE",
    "role": "SUPERVISOR",
    "enabled": true
}

					{
    "id": "97457D13B1FC79AF3C1A1096AE7E77AB",
    "displayName": "Angus Young",
    "status": "ACTIVE",
    "role": "SUPERVISOR",
    "enabled": true,
    "createdAt": "2019-05-10T09:53:58.463+0000",
    "updatedAt": "2019-05-10T09:53:58.463+0000"
}

					{
    "statusCode": "ERROR",
    "message": "Required request body is missing or not valid"
}